Stringfellow Memorial Hospital's Intensive Care Unit (ICU) offers constant monitoring and observation for patients who are acutely and seriously ill. Patients include those who have or are suspected of having a heart attack; had major surgery; require a respirator; or anyone requiring very close nursing or medical management. Our ICU staff is committed to providing a high quality of care to all of our patients. We realize family members also have special needs and are a very important factor in the patient’s recovery. In order to deliver the best care possible to our critically ill patients, we ask that you follow these guidelines:
Visiting Hours
You are welcome to visit during the below listed hours. Please limit visitors to immediate family over the age of 14 and only 2 visitors at a time due to the patient’s need for rest. We also ask that you do not bring small children or anyone that is not feeling well in to visit.
- 5 - 5:30 AM
- 9 - 9:30 AM
- 11 - 11:30 AM
- 1 - 1:30 PM
- 3 - 3:30 PM
- 5 - 5:30 PM
- 9 - 9:30 PM
Phone Calls
Please avoid calling for patient updates between the hours of 6:30 a.m. to 7:30 a.m. & 6:30 p.m. to 7:30 p.m. Vital information is being shared with nurses during this time and the nurses cannot give families the desired attention they deserve within these time periods.
HIPAA & Patient Privacy
For HIPAA privacy reasons and coordination of care, please have a designated spokesperson(s) for all communication. We will ask you for a pass code which must be used before any information is given out over the phone. The spokesperson should be the one who calls for updates so the nursing staff can concentrate on the patient without frequent telephone interruptions.
Understanding
You may be asked by a physician or nurse to step out of the patient’s room. Please cooperate and understand that if you are asked to leave the room it is because the necessary care needed by the patient cannot be delayed or compromised. We ask that ALL visitors comply with these guidelines. They may be adjusted in special circumstances to meet individual needs by the nursing staff if the patient is very ill.